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Dental board takes new step to keep your family safe

The state dental board is taking a new step to make sure you and your family get safe quality care. (WGME)

PORTLAND (WGME) -- The state dental board is taking a new step to make sure you and your family get safe quality care.

It comes after CBS 13's Jon Chrisos found complaints from patients about their dentists piling up, just waiting to be heard.

CBS 13 has been taking a close look at the actions of the dental board this year, exposing a system that some say just isn't efficient, putting the public at risk.

Now we've learned the board is hiring and posted a position for a board investigator to work on all those consumer complaints in line, waiting to go before the board.

This fall, we were told Governor LePage approved funding to hire a full-time investigator, a position we discovered previously didn't even exist.

This is part of on-going reforms at the state dental board after an I-Team investigation earlier this year.

According to the job posting, the investigator’s main job will be to manage consumer complaints.

Responsibilities include, analyzing and investigating allegations of unprofessional conduct and incompetence, and to bring "appropriate resolution."

The job posting will be up for 3 weeks.

As we end the year, there are more than 100 open complaints; some of them are still unresolved, many months after they were submitted.

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